A woman who was told to go to A&E during a critical incident at Nottingham’s hospitals said she saw people \u00ab\u00a0in beds in every corridor\u00a0\u00bb she came across.<\/p>\n
Lucy Buckle, 38, said the scenes inside the Queen’s Medical Centre (QMC) on Tuesday were \u00ab\u00a0frightening\u00a0\u00bb and described the atmosphere as \u00ab\u00a0very loud and very chaotic\u00a0\u00bb.<\/p>\n
Nottingham University Hospitals (NUH) said the situation was improving but their hospitals were \u00ab\u00a0still full\u00a0\u00bb.<\/p>\n
Speaking to the BBC, Buckle praised the staff and said: \u00ab\u00a0They were amazing… everybody was so professional and they really did put me at ease.\u00a0\u00bb<\/p>\n
The trust said on Tuesday the emergency department at the QMC was designed to treat 350 patients a day, but the site was \u00ab\u00a0regularly\u00a0\u00bb seeing more than 500 patients.<\/p>\n
Buckle suffered a dog bite and rang the NHS 111 service. She was then advised to go to A&E to get a tetanus jab and for someone to assess the wound.<\/p>\n
She said she had heard about the critical incident at the hospital before being told to go there.<\/p>\n
The 38-year-old added she was seen relatively quickly as she turned up bleeding.<\/p>\n
\u00ab\u00a0I was quite resistant to going because I knew how busy it was going to be but they said that was my best course of action,\u00a0\u00bb she said.<\/p>\n
\u00ab\u00a0I was told that I had to go and not risk losing my finger, so I was apprehensive.\u00a0\u00bb<\/p>\n
\u00ab\u00a0It was so busy in [A&E], very loud, very chaotic… as I was moved around the hospital to different departments, every corridor had people in beds and I’d say the majority of those were the elderly.<\/p>\n
\u00ab\u00a0It was really quite upsetting at times when I was waiting for an X-ray, I could hear people calling out in the corridor.<\/p>\n
\u00ab\u00a0You could see the nurses and the staff running around trying to get to everybody as quickly as possible, machines beeping from everywhere.<\/p>\n
\u00ab\u00a0I felt guilty for being there, I didn’t want to take up a space unless I absolutely had to but it was quite scary to think if I was in there for a heart attack or something really serious,\u00a0\u00bb she said.<\/p>\n
But Buckle praised staff who were on shift and said they dealt with the situation with a smile on their face despite coming into contact with \u00ab\u00a0aggressive people\u00a0\u00bb.<\/p>\n
\u00ab\u00a0They were amazing… everybody was so professional and they really did put me at ease.<\/p>\n
\u00ab\u00a0I couldn’t work in that environment and we all need to be very grateful to them for keeping going everyday,\u00a0\u00bb she said.<\/p>\n
A spokesperson for NUH said: \u00ab\u00a0While our position is improving, we are still not where we need to be for our patients or staff and our hospitals are still full.<\/p>\n
\u00ab\u00a0We continue to take all actions we can, including opening more space, but you can help too by only attending A&E in an emergency.\u00a0\u00bb<\/p>\n
The trust also urged people to \u00ab\u00a0collect patients promptly\u00a0\u00bb when they are ready to be sent home.<\/p>\n
Follow BBC Nottingham on Facebook, on X, or on Instagram. Send your story ideas to eastmidsnews@bbc.co.uk or via WhatsApp on 0808 100 2210.<\/p>\n","protected":false},"excerpt":{"rendered":"
A woman who was told to go to A&E during a critical incident at Nottingham’s hospitals said she saw people \u00ab\u00a0in beds in every corridor\u00a0\u00bb she came across. Lucy Buckle, 38, said the scenes inside the Queen’s Medical Centre (QMC) on Tuesday were \u00ab\u00a0frightening\u00a0\u00bb and described the atmosphere as \u00ab\u00a0very loud and very chaotic\u00a0\u00bb. Nottingham […]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-9652","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"_links":{"self":[{"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/posts\/9652","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/comments?post=9652"}],"version-history":[{"count":0,"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/posts\/9652\/revisions"}],"wp:attachment":[{"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/media?parent=9652"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/categories?post=9652"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/placedesnations.org\/index.php\/wp-json\/wp\/v2\/tags?post=9652"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}